Strengthened Aged Care Quality Standards: What Providers Need to Know and How Marysol Consulting Can Help
The Strengthened Aged Care Quality Standards, set to take effect in July 2025, mark a significant step forward in ensuring older Australians receive the highest quality of care. These updated standards respond to recommendations from the Royal Commission into Aged Care Quality and Safety, aiming to enhance dignity, safety, and well-being for all older people accessing aged care services.
For aged care providers, the changes represent a critical opportunity to improve care delivery while navigating a more robust regulatory framework. At Marysol Consulting, based in Western Australia, we understand the challenges providers face and offer expert support to help your organisation achieve compliance and deliver exceptional care outcomes.
Key Changes in the Strengthened Aged Care Quality Standards
The strengthened standards are built around seven key quality areas, with a strong focus on person-centred care, clinical safety, governance, and accountability. Here’s what you need to know:
Person-Centred Care: Providers must demonstrate a commitment to treating older people with respect and supporting their individual preferences, goals, and needs.
The Care Environment: Aged care settings must be safe, clean, and support residents' physical and emotional well-being.
Clinical Care: Stronger clinical governance requirements ensure safe, effective care, including rigorous processes for medication management, infection control, and timely responses to health changes.
Governance, Leadership, and Workforce: Providers are required to implement robust governance frameworks, develop skilled staff, and prioritise workforce screening and training.
Feedback and Complaints Management: Enhanced systems for capturing and responding to feedback are essential to demonstrate accountability and continual improvement.
Partnerships: Collaboration with families, advocates, and communities will be key to delivering care that aligns with older people's needs.
Diversity and Inclusion: Providers must deliver inclusive care that meets the needs of Aboriginal and Torres Strait Islander peoples, culturally diverse groups, LGBTQI+ communities, and other vulnerable individuals.
Challenges Providers May Face
While these strengthened standards bring necessary improvements to aged care, implementing them will require significant operational changes. Providers will need to:
Develop or update clinical governance and risk management systems.
Train staff to meet the revised standards and uphold person-centred care.
Establish robust feedback and complaints processes that drive meaningful improvements.
Ensure environments are safe, culturally inclusive, and tailored to residents’ preferences.
For many providers, the transition may feel overwhelming – but Marysol Consulting is here to help.
How Marysol Consulting Can Support Your Organisation
At Marysol Consulting, we specialise in guiding aged care providers through complex reforms like the strengthened Aged Care Quality Standards. Our team of experts offers tailored solutions to ensure your organisation meets the new requirements seamlessly and delivers the highest quality care.
Our services include:
Quality Standards Readiness Assessments: We conduct comprehensive reviews of your current systems, policies, and processes to identify gaps and opportunities for improvement.
Clinical Governance Support: We design and implement clinical governance frameworks to ensure safe, effective care delivery that aligns with the strengthened standards.
Workforce Development: Our team provides training programs and tools to equip your staff with the skills needed to deliver person-centred care and meet compliance obligations.
Feedback and Complaints Systems: We help you develop transparent feedback mechanisms that enhance accountability and foster a culture of continuous improvement.
Diversity and Inclusion Strategies: Marysol Consulting supports you in creating inclusive environments that meet the diverse needs of residents, including Aboriginal and Torres Strait Islander peoples and culturally diverse communities.
A Partner You Can Trust
The transition to the strengthened Aged Care Quality Standards is an opportunity for providers to elevate their services and meet the evolving needs of older Australians. At Marysol Consulting, based in Western Australia, we are committed to supporting aged care providers every step of the way, ensuring compliance and fostering better outcomes for residents.
Don’t wait to start preparing. Partner with Marysol Consulting today to ensure your organisation is ready for the July 2025 implementation date. Together, we can build a future where every older Australian receives the quality care they deserve.
Get in Touch
For more information on how Marysol Consulting can help your organisation meet the Strengthened Aged Care Quality Standards, contact us today.
Let Marysol Consulting guide you through this transition with confidence and expertise.
